How Do I Submit A Spot For Feedback?

If this feature is available in your region, you have the ability to send high quality images of your spots to your doctor for feedback. To learn how to first add a spot and then your images, click here.

1. From your spot profile tap the  icon in the bottom left corner. 
   
2. In many cases, you will be prompted to complete your profile before proceeding. Click Okay.
   
3. Enter your personal information and when complete, tap Update.
   
4. Additionally, you will receive a prompt notifying you that the MoleScope app needs to access your location in order to provide available medical professionals in your area. Tap "Allow While Using App" or "Allow Once" depending on your preference.
   
5. A list of specialists providing services in your area will appear, along with their fees. Once you have selected a medical professional, tap Next.
   
6.  If you haven't already, you will be prompted to enter your credit card information for billing purposes.
   
7.  Enter your payment information and tap Save when complete.
   
8. Once complete tap Next.
   
9. You will be prompted to complete a short questionnaire to help the medical professional better understand your concerns and health status. You also have the option of including an additional notes or information that you would like to share with the medical professional regarding your case. When ready, tap Complete Order.
   
   You will receive a notification via email and within the MoleScope app.  Wait times differ between specialists, but can be expected within approximately 2-14 days.
   
   

If this feature is available in your region, you have the ability to send high quality images of your spots to your doctor for feedback. To learn how to add a spot, click here.

1. Tap the MoleBox option on the main menu.
   
   
   
2. Select the mole you wish to submit for feedback.
   
   
   
3. Tap the upload icon. 
   
   
   
4. A list of specialists in your area will appear, along with their fees. Once you have selected a medical professional, tap Next.
   
   
   
5. You will be prompted to complete a short questionnaire to help the medical professional better understand your concerns and health status. You also have the option of including an additional notes or information that you would like to share with the medical professional regarding your case. When ready, tap Complete Order.
   
   
   You will receive your report via your registered email and your MoleScope app. Wait times differ between specialists, but can be expected within approximately 2-14 days.