Within DermEngine you may have noticed the Successful Logins section in the bottom of your Home Page. Clicking on the See Latest Login Activities will bring you to a list relating to your log in history on the platform.
In some cases, you may notice login histories that do not match your actual location. Not to worry, IP geo-locations are not 100% accurate at the city level. What is important is the actual IP address that is listed on the page.
In some cases, you may notice login histories that do not match your actual location. Not to worry, IP geo-locations are not 100% accurate at the city level. What is important is the actual IP address that is listed on the page.
You can verify if this IP belongs to one of your machines by searching "My IP address" on Google's search engine. If the result you get is the same as the number found within the DermEngine Login Activity History.
If you have any questions or concerns relating to the security of your account, we encourage you to change your password and contact us at support@metaoptima.com.
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