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DermEngine™
- Account Basics
- Consultations & Referrals
- Patient Management
- Skin Imaging
- Teledermatology Services
- MoleScope II
- Consent
- Clinic Management
- Total Body Photography 2.0
- Pathology Management
- Clinical Studies
- Settings
- FAQ
- DermSync
- Artificial Intelligence Algorithms FAQ
- Total Body Photography 2.0 Summarized Guide
- DermEngine Apple TV App
- Migration & Integration
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MoleScope™
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Skin App
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DermEngine™ (Portuguese)
How do I fix the error "Account disabled" on DermSync (BP Users)?
If you are a BP user getting the error "Account disabled" try the following:
- Open up Best Practice. From the menu bar at the top, select "Setup", then select "Configuration".
- From the left side menu, select "Database". Click on the button "Database browser" to set the password. Input the same existing password in the fields for "Current password" and "New password"
Following these steps should stop the error from continuing to happen but if you need further assistance, please email us at support@metaoptima.com.