Web
- Go to https://app.molescope.com/ and click Reset Here.
- To reset your password, enter the email address you use to sign in. This is the email address you associated with your account. Click Reset Password.
- Go to your email inbox and click the provided link. (If you cannot locate the email, please wait a few minutes and be sure to check your spam or junk folder)
- Enter your new password and click Change Password.
iOS
- Open the MoleScope app and tap the Forgot Password button.
- You will be redirected to https://app.molescope.com/account/password/reset/ To reset your password, enter the email address you use to sign in. This is the email address you associated with your account. Click Reset Password.
- Go to your email inbox (the address associated with your MoleScope account that you just entered) and click the provided link. (If you cannot locate the email, please wait a few minutes and be sure to check your spam or junk folder)
- Enter your new password and click Change Password.
Android
- Open the MoleScope app and tap the Forgot Password button.
- You will be redirected to https://app.molescope.com/account/password/reset/ To reset your password, enter the email address you use to sign in. This is the email address you associated with your account. Click Reset Password.
- Go to your email inbox (the address associated with your DermEngine account that you just entered) and click the provided link. (If you cannot locate the email, please wait a few minutes and be sure to check your spam or junk folder)
- Enter your new password and click Change Password.