How Do I Reset My Password?

Web

  1. Go to https://app.molescope.com/ and click Reset Here.
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  2. To reset your password, enter the email address you use to sign in. This is the email address you associated with your account. Click Reset Password.
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  3. Go to your email inbox and click the provided link. (If you cannot locate the email, please wait a few minutes and be sure to check your spam or junk folder)
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  4.  Enter your new password and click Change Password.
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iOS

  1. Open the MoleScope app and tap the Forgot Password button. 
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  2. You will be redirected to https://app.molescope.com/account/password/reset/ To reset your password, enter the email address you use to sign in. This is the email address you associated with your account. Click Reset Password.
  3. Go to your email inbox (the address associated with your MoleScope account that you just entered) and click the provided link. (If you cannot locate the email, please wait a few minutes and be sure to check your spam or junk folder)
  4.  Enter your new password and click Change Password.


Android

  1. Open the MoleScope app and tap the Forgot Password button. 
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  2. You will be redirected to https://app.molescope.com/account/password/reset/ To reset your password, enter the email address you use to sign in. This is the email address you associated with your account. Click Reset Password.
  3. Go to your email inbox (the address associated with your DermEngine account that you just entered) and click the provided link. (If you cannot locate the email, please wait a few minutes and be sure to check your spam or junk folder)
  4.  Enter your new password and click Change Password.