How Do I Download My Images?

Through the MoleScope web platform you are able to download your individual images for personal reference, or send a request to download all of your images in bulk. To learn how to download a single image, or all of your images please follow the steps below:

Download Single Image

  1. Log in to your MoleScope account by visiting https://app.molescope.com/ and entering your email and password.
    2._Sign_in_or_Sign_Up
  2. Once logged in, click your My Records button in the top menu bar.
    help.dermengine.comhcarticle_attachments3600141610941._My_Records
  3. Select which spot you would like to download from your Spot List on the left side. Once chosen, click the Download_icon-1 icon above the image. Your image will download immediately.
    3._Select_spot-1

Download All Images

  1. Log in to your MoleScope account by visiting https://app.molescope.com/ and entering your email and password.
    2._Sign_in_or_Sign_Up
  2. Click your profile in the top right corner and select Account from the drop-down menu.
    2._Account-1
  3. Select System Settings, and then click the Download All Images button. A notification will appear letting you know that your request is being processed, and when ready the folder will be emailed to you. 
    4._Download_All_Images

    *Please note that the time expected to receive your images files varies, as it is dependent on the quantity of images associated with your account.