MetaOptima Technology Inc

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MetaOptima Technology Inc

MoleScope™

MoleScope™

Account Setup & Order FAQ

How Can I Opt Out Of DermEngine’s AI Tools?

I Forgot My Username- How Do I Recover It?

How Do I Download The MoleScope App On My Phone/Tablet?

How Do I Create A MoleScope Account?

How Can I Opt Back In To DermEngine's AI Tools?

How Can I Find Out If There Is A Medical Professional In My Region To Send My Images To?

Is My Information Secure?

How Do I Delete My MoleScope Account?

How Do I Reset My Password?

Do I Have To Enter My Serial Number?

What Do I Get With My Order?

How Do I Verify My MoleScope Account That My Doctor Created For Me?

How Do I Reset My Expired Verification Link?

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Imaging & Consultations

How Do I Merge Duplicate Spots?

How Do I Tag An Image?

Where Can I View My Notifications?

How Do I Relocate A Spot?

How Do I Download My Images?

How Do I Delete An Image?

How Do I Add Or Upload Images?

How Do I Access My Report Records?

How Do I Access My Total Body Images?

How Do I Delete A Spot?

How Do I Add A Spot?

How Do I Submit A Teleconsult?

How Do I Perform An ABCD Check?

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Profile/Settings

How Do I Edit My Email?

How Do I Edit My Listed Date of Birth?

How Do I Change My Password?

MoleScope/Smartphone Compatibility

Will My MoleScope Still Be Compatible If I Upgrade My Phone?

Which Smartphones/Tablets Are Compatible With MoleScope?

Do I Need A Separate MoleScope Device For Each Family Member?

How Do I Change The Rubber Insert Of My MoleScope?

Do I Need A Smartphone To Use MoleScope?

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Skin Cancer FAQ

Will the MoleScope App tell me if my mole is cancerous?

How can the doctor tell if my mole is cancerous with just an image?

What are the risk factors of skin cancer?

How do I know if my mole is suspicious?

Skin cancer runs in my family, should I be worried?

Does MoleScope work for other skin conditions?

When should I go see a doctor?

How will I keep track of my moles?

What does melanoma look like?

What if I need a second opinion?

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Device

Do I have to use gel when I use MoleScope?

Is MoleScope available on my tablet?

How long does a MoleScope battery last?

Is MoleScope available for Android?

Where can I buy MoleScope?

How does the MoleScope lens compare to the images I could take with my smartphone?

Does MoleScope have a camera?

What is the total magnification/zoom provided by MoleScope?

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