How do I set a Reply-to email address for patient emails?

This article explains how the Reply-To email address works for automatic emails sent to patients from MoleScope and SkinApp. The feature ensures that when a patient replies to an automatic no-reply email, their response is directed to the correct clinic or enterprise where they receive service.

• Clinic
• Enterprise

For Clinics

1. Under the dropdown menu, select 'Manage Clinic'. 
   
2. On the left-hand side, click 'Update Information'. 
   
3. Enter a 'contact email' as the designated Reply-to address for patient correspondences. 
   

For Enterprises

1. Under the dropdown menu, select 'Manage Enterprise'. 
   
2. On the left-hand side, select 'Update Information'. 
   
3. Enter in a 'contact email' to set as the designated Reply-to address for patient correspondences.