Account Basics
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      1. MetaOptima Technology Inc
      2. DermEngine™
      3. Account Basics

      I Forgot My Password- How Do I Reset It?

       

      Web


      1. Go to https://app.dermengine.com and click the Reset Here button next to the "Forgot Password?" text.


      2. You will be directed to https://app.dermengine.com/account/password/reset/ where you will be prompted to enter your email address. Once complete, check your inbox for an email from DermEngine. (If it does not appear after a few minutes, please check your junk/spam folder).


      3. Follow the instructions in the email you received to reset your password.
        To learn how to recover a forgotten username/email, click here.

      iOS


      1. Open the DermEngine app and tap Forgot Password.
        mceclip0_3

      2. Enter your email address and tap Reset Password. You will be sent an email from DermEngine. Please follow the instructions received to reset your password.  
        mceclip0-3



      1. Open the DermEngine app and tap Forgot Password.
        help.dermengine.comhcarticle_attachments3600076629741._Forgot_password

      2. Enter your email address and tap Reset Password. You will be sent an email from DermEngine. Please follow the instructions received to reset your password.  
        help.dermengine.comhcarticle_attachments3600076630142._Recover_password